Metroplex Collision Center (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, forms, communications, and services.
We may collect personal information that you voluntarily provide to us, including:
We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, and website usage information.
We may use the information we collect to:
If you provide your mobile phone number and consent to receive text messages from Metroplex Collision Center, we may send you informational and transactional SMS/MMS messages related to your inquiry, appointment, estimate, vehicle, insurance claim, or repair.
Messages may include appointment confirmations and reminders, repair status updates, insurance or supplement updates, parts status or delay notifications, requests for additional information, estimated completion updates, and vehicle pickup notifications.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing goods or services.
Mobile information, including phone numbers and SMS opt-in consent data, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers that assist us in delivering our communications and services, but only as necessary to provide those services and subject to applicable privacy and confidentiality obligations.
We may share information when reasonably necessary to provide our services, including with service providers, vendors, technology providers, insurance companies, repair-related vendors, or other parties involved in providing services requested by you.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, customers, employees, or property.
We do not sell personal information for monetary consideration.
We may use third-party technology and service providers to operate our business, website, customer communications, scheduling, estimating, repair management, analytics, and other business functions.
These providers may process information on our behalf as necessary to perform their services.
Our website may use cookies and similar technologies to operate properly, understand website usage, improve performance, measure advertising effectiveness, and enhance the user experience.
You may control certain cookies through your browser settings. Disabling cookies may affect some website functionality.
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
We may retain personal information for as long as reasonably necessary to provide services, maintain business and repair records, fulfill legal or contractual obligations, resolve disputes, and enforce agreements.
You may contact us to request that we update or correct certain personal information.
You may unsubscribe from marketing email communications using the unsubscribe option provided in applicable messages.
For SMS communications, reply STOP to opt out or HELP for assistance.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.
Any updates will be posted on this page with a revised “Last Updated” date.
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Metroplex Collision Center
3740 W Ledbetter Dr, Dallas, Texas 75233
Phone: 214-810-1511
Website: autobodyshopdallastx.com
