Last Updated: September 1, 2026

These SMS Terms & Conditions govern text message communications from Metroplex Collision Center. By providing your mobile phone number and opting in to receive SMS/MMS communications from Metroplex Collision Center, you agree to these terms.

SMS Program Description

Metroplex Collision Center uses SMS/MMS messaging to communicate with customers regarding collision repair services, estimates, appointments, vehicles, and insurance claims.

Messages may include:

• Appointment confirmations and reminders
• Estimate-related communications
• Vehicle repair status updates
• Insurance claim and supplement status updates
• Parts order and parts delay notifications
• Requests for additional information
• Estimated completion updates
• Vehicle pickup and completion notifications
• Responses to customer questions or requests
• Other service-related communications concerning your vehicle or repair

Consent to Receive Messages

By providing your mobile phone number and opting in to receive text messages from Metroplex Collision Center, you consent to receive informational and transactional SMS/MMS messages at the mobile number provided.

Consent to receive SMS/MMS messages is not a condition of purchasing goods or services.

Message Frequency

Message frequency varies depending on your interaction with Metroplex Collision Center and the status of your estimate, appointment, insurance claim, or vehicle repair.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Metroplex Collision Center is not responsible for charges imposed by your mobile carrier.

Opt-Out Instructions

You may opt out of receiving SMS/MMS messages from Metroplex Collision Center at any time by replying STOP to a message.

After submitting an opt-out request, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS/MMS messages from the program unless you subsequently provide consent to receive messages again.

Help

For assistance, reply HELP to any SMS message from Metroplex Collision Center or contact us directly at 214-810-1511.

Supported Carriers

SMS/MMS delivery is subject to your wireless carrier’s network availability and services. Wireless carriers are not liable for delayed or undelivered messages.

Privacy

Your privacy is important to us. Information collected through our SMS program is handled in accordance with the Metroplex Collision Center Privacy Policy.

Mobile information, including phone numbers and SMS opt-in consent data, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers when necessary to provide messaging and business services on our behalf.

Eligibility

You must be the authorized user of the mobile number provided or otherwise have permission to provide that number and consent to receive messages.

Changes to These Terms

Metroplex Collision Center may update these SMS Terms & Conditions periodically. Updates will be posted on this page with a revised “Last Updated” date.

Continued participation in the SMS program after changes become effective constitutes acceptance of the updated terms, to the extent permitted by applicable law.

Contact Us

If you have questions about these SMS Terms & Conditions or our messaging program, please contact:

Metroplex Collision Center
3740 W Ledbetter Dr, Dallas, Texas 75233
Phone: 214-810-1511
Website: autobodyshopdallastx.com